Cancellation and refunds

You may cancel your pre-order before activation for a full refund. Email support@milojobs.com with your checkout email and payment reference. A launch date has not been confirmed. Your three-month access period does not start while you are waiting.

No discretionary change-of-mind refunds are offered after activation. This does not remove statutory cancellation rights or remedies for a faulty, misdescribed or undelivered service. Where applicable, you have a 14-day cancellation period from entering the service contract. We do not treat joining a waitlist or making a payment as a waiver of those rights.

If you are charged twice or believe a payment was unauthorised, contact us promptly. We will investigate the payment record. If Milo cannot deliver your purchased access, we will refund the undelivered purchase. Approved full refunds return the original amount in the original payment currency; bank conversion differences are outside our control.

Email support@milojobs.com or write to MILOJOBS LTD, 66 Paul Street, London, EC2A 4NA, United Kingdom. You can use this wording, but do not have to: “I give notice that I cancel my Milo founding-access purchase. Name: [name]. Checkout email: [email]. Order date/reference: [details]. Date: [date].” Add your address and a signature only if sending by post.

We will acknowledge and review your request. Where a statutory refund is due, we process it within the applicable legal deadline, normally within 14 days of cancellation. Your bank may take additional time to display it. Do not send full card numbers or passwords.

This is a one-time purchase. There is no subscription to cancel and no automatic renewal after the three-month access period.